A
Aaron Blanco Tejedor
This is really bad! Has anybody written to the team and received any response?
Jack S.
Aaron Blanco Tejedor
There was no response.
🤔
But in the meantime, the app started working.
https://app.upbase.io/
👍
Yes, this lack of communication is a problem at Upbase.
I know it's not a large team at Upbase.
But now, even an 🤖AI agent could automatically respond and provide status information to get some kind of response from the support team.
Jack S.
⚠️System Outage Notification
In the future, you’ll need an effective way to communicate with users and keep them informed in case of a failure.
🤔
.
K
Kieran Donnelly
Absolutely ridiculous that there's no communications here.
E
Edison Villamor
Tony Pham hoping for your response
Courtney V.
The lack of communication is concerning. Now over 11 hours down and impacting business procedures...
E
Edison Villamor
yes us too.
Jack S.
Yes :(
Courtney V.
Sadly, it's been down for over 7, 8 hours or more :(