📚 Knowledge Base
Jack S.
Documents in
Docs as a Knowledge Base available to the public
or/and with a password for customers.
💡
A CNAME would be useful for this:
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Jack S.
Customer service brings with it knowledge that can be used in the future.
For example, call center or IT employees have call recordings that, if processed by AI, could summarize how best to solve customer problems. This knowledge could be stored in a knowledge base.
Could this knowledge be automatically added by API to your system's knowledge base?
So that an AI agent could use it in the future.
Jack S.
Z
Zon
yes. Vote for this.